We aim to ensure you are completely satisfied with your purchase. 

Please follow the guidelines below:

● We accept return only incase of size issue or product damaged during shipment  or if wrong product is sent. Unboxing video is required to initiate the return. 
● All returns must be made within 7 days of receipt of delivery for a refund or exchange.
● Items must be in their original packaging and in new condition with tags attached.
● Refunds will be provided through Gpay/Phonepe/Paytm/Bank transfer and may take 3-5 business days to process after the item is received by us.
● Return shipping costs are the responsibility of the customer.
● To initiate the return notify us by email at Contactus@iyalsilvers.com. Once accepted, kindly send the product with your order number to the below address.

A101,Aakruthi platina, Narayanappa garden,whitefield,Bangalore-560066 Phone Number-9791882094.
● Once received and inspected, refunds will be issued. Processing fee of 150rs will be deducted from the total product price.

We aim to resolve any issues promptly. Please allow up to 10 business days for processing of returns/refunds. We appreciate your business and hope you love our jewellery! Reach out if you have any other questions.